Booking a trip, a room or an experience should be as easy as possible and only require the data that is legally necessary and justified in terms of content. Far too often, however, systems require an array of personal data upon booking (e.g. for the DIN setting of your ski when booking a skiing holiday). Unknowingly, many guests provide their data without little information on how it is safeguarded and passed on to the end-service provider such as the ski equipment provider, leading to poor customer service.
CUBE-TECH provides a complete ecosystem for bookings. SYSTEM4C’s (System for Customer) direct booking system guarantees continuous guest support from the point of booking to end-of-stay surveys, and only collects essential information at relevant times and by the relevant service provider.